Worn Lighting, the full details…
WHY BUY WORN LIGHTING?
Reusing lighting is good for your bank balance. And it’s good for the environment.
We use precious natural resources to make lighting. Buying “used” means that one less new item had to be made. Reusing the planet’s resources. Not digging for more.
Reducing the impact on our planet.
WHERE DO WORN LIGHTING PRODUCTS COME FROM?
Some lights are previously loved and traded-in by customers. Others are from our own supply chain.
Prototypes. Samples. Surplus from our strict Quality Control regime.
All functionally perfect. But may display one or more cosmetic flaws.
It adds character. We love it.
ARE THEY SAFE?
All items are completely safe. Comprehensively cleaned. Re-tested. Re-certified to BS EN 60598.
Our regular guarantees apply.
CAN I TRADE IN ANY KIND OF LIGHTING?
We accept most lighting if:
- – it functions perfectly
- – is in good condition
- – was originally purchased from Urban Cottage Industries
We don’t take lightbulbs and lighting components.
HOW DO I TRADE IN?
Call us on 0207 193 2119. And have a chat.
Or email us at firstname.lastname@example.org
We’ll ask for:
- – Pics (Of your lights. Not of your nights out.)
- – Details of the original order (name, date, etc.)
We’ll determine what price we’re able to offer. Normally up to 40% of the original purchase price.
We’ll give you a credit note to use against future purchases (excluding components).
Trade-in values are only valid when agreed in writing by email.
We’ll arrange collection of the item. Using our own courier.
DOES IT MAKE A DIFFERENCE?
Of course. Bringing products back to life avoids landfill. And the need to make new products.
WHAT HAPPENS TO THE LIGHTING I TRADE IN?
We clean, repair or modify where necessary. We re-test and re-certify all lighting to BS EN 60598.
Then it goes back on sale via urbancottageindustries.com/WornLighting. To be loved all over again.
HOW CAN I REPAIR MY LIGHTING
Call us on 0207 193 2119. Tell us about it.
Or email email@example.com
And we’ll fix you up.
HOW CAN I RECYCLE MY LIGHTING
Some lighting has seen its best. It happens to us all eventually.
Any Urban Cottage Industries product that is no longer eligible for trade in can be sent back to us. To be recycled or repurposed.
We’ll never shove it in the bin.
HOW CAN I GIVE FEEDBACK ABOUT WORN LIGHTING?
We’d love to hear from you!
You can provide feedback about the Worn Lighting experience at firstname.lastname@example.org
Worn Lighting is about behaving responsibly. We reserve the right to refuse Worn Lighting. But only if we believe that the service is being used inappropriately.